These general conditions of sale (hereinafter the "GCS") are proposed by BOHIN France SAS, a company with a €404,333 capital, registered with the RCS of Alençon under the number 411123557 whose head office is located in Le Bourg, 61300 Saint Sulpice sur Risle (hereinafter "BOHIN" or "Seller").

The following will be designated:

•          « Site » : https://www.bohinpro.com and all of its pages.

•          « Goods» ou « Services » : All the goods (products) and services that can be purchased or subscribed to on the site.

•          « Seller» : BOHIN, a legal or pysical person offering its goods and services on the website.

•          « Buyer» : the professional making a purchase of goods or service on the website.

•          « Cart» : The intangible object that gathers all the goods or services  selected by the buyer on the website for purchase by clicking on these items.

The professional visiting the website and interested in the goods or services offered by the seller is invited to read these GCS carefully, to print them and/or to save them on a durable medium, before making an order on the site.

The buyer acknowledges having read the GCS. Therefore, placing an order implies full and unreserved adherence to these GCS, excluding any other document issued by the seller, such as the catalog which has only an indicative value.

No special condition may prevail over these GCS unless the seller formally and in writing accepts.

This acceptance will be done by checking the box corresponding to the acceptance sentence of these GCS, for exemple "i accept and adhere to the general terms and conditions of sale without conditions" Checking this box will be deemed to have the same value as a handwritten signature from the buyer.

The buyer acknowledges the value of proof of the seller's automatic registration systems and, except for the seller to provide evidence to the contrary, he waives the right to challenge them in the event of a dispute.

2.1 – The Seller reserves the right to modify the GCS at any time by publishing a new version of the GCS on the website. The GCS applicable to the Buyer are those in force on the day of his order on the website.

2.2 – The legal information concerning the website's host and publisher, the collection and processing of personal data and the conditions of use of the website are provided in the legal notices of this website.

2.3 – This website offers the online sale of goods to professionals.

3.1 – The creation of a "PRO customer account" is an indispensable precondition for the display of prices on all pages of the website, including the merchandise pages, as well as for any order made by the buyer on this website. Since the seller only offers these goods to professionals, he reserves the right to validate or invalidate the account application.

3.2 – To this end, the buyer will be invited to provide a number of information such as his name and first name, an email address, the name of his company/company, the postal address of the company and his telephone number, this list being not exhaustive. As such, the buyer undertakes to provide accurate information. The personal data thus collected are the subject of a declaration to the national commission of informatics and freedoms (CNIL) in accordance with the law "Informatique et Libertés" of January 6, 1978, as amended.

The buyer is responsible for updating its data. He must therefore notify the seller without delay in the event of a change. The buyer is solely responsible for the accuracy and relevance of the data provided.

3.3 – The buyer registered on the website has the possibility to access it by logging in with his or her identifiers (e-mail address and password defined at the time of his or her registration). The buyer is fully responsible for the protection of the password he has chosen. The seller will not be held responsible for unauthorized access to a buyer's account.

3.4 – The account allows the buyer to browse freely on all pages of the website, to consult his orders and quotations made on the website, and to keep a shopping basket pending for further validation during a future visit. If the data contained in the account item were to disappear as a result of a technical breakdown or in case of "absolute necessity", the seller’s liability could not be incurred, since this information is not of any probative value but merely informative. The pages relating to the account are freely printable by the customer holding the account in question but are not in any way proof, they are informative in order to ensure the effective management of his orders or contributions by the buyer.

3.5 – The seller reserves the exclusive right to delete the account of any buyer who would have contravened these GCS (in particular and without this example being exhaustive, when the Buyer knowingly provided erroneous information, when registering and setting up his personal space). The said deletion will not be liable to constitute damage to the purchaser who will not be entitled to any compensation therefor. This exclusion is not exclusive to the seller’s ability to take legal action against the buyer, where the facts have justified it.

4.1 – The proposed goods and services are those listed in the catalog published on the website. These goods and services are offered within available inventory. Each goods shall be accompanied by a description drawn up by the seller on the basis of the information provided by the supplier.

The photographs of the goods are not contractual in so far as they cannot ensure a perfect similarity with the physical goods.

The Seller reserves the right to offer to the buyer goods from different suppliers/manufacturers if the technical characteristics and possible use of the latter are strictly identical to the initially desired goods.

4.2 – In order to proceed with its quotation or order, the buyer shall select the goods(s) he wishes to order by adding them to his "Cart", the contents of which remain recorded until validation. This content can be modified at any time.

Once the buyer considers that he has selected and added to his cart all the goods he wishes to purchase, he will have the possibility, by clicking on the button provided for this purpose, to validate his order or to save it in the form of a quote.

4.3 – The generated quote is recorded in the "My quotes" section in the buyer’s account. This quote is kept without time limit, and can be saved on a computer in a PDF file, printed by the buyer, and delivered as is in the "Cart" for order. The buyer will then be redirected to a summary page on which he will be informed of the quantities and characteristics of the ordered goods, as well as their unit price. 

4.4 – If the buyer wishes to confirm his order, he will have to follow a process of validation of his order in 3 successive steps, and check the box for ratification of these GCS. At each stage, the buyer will be invited to check the information displayed and will have the opportunity to review the various steps in order to make changes, corrections, additions, or to cancel the order, until the order is finally validated at the last stage of the process corresponding to the choice of payment method (see the section on the different payment methods of this GCS).

4.5 – After a few moments the buyer will be sent an email confirming the order, reminding him the contents, prices and payment method of the order.

4.6 – The Goods sold remain the property of the seller until full payment of their price, in accordance with this retention-of-title clause (see article 7 below).

4.7 – The cancelation of an order by the buyer may only be considered if it has been received in writing (e-mail, or fax) before the shipment of the goods.

4.8 – Cancelation of an order by the seller, without any possible complaint from the seller, will be done beyond a period of 7 days without any news from the buyer. The revival will be done by e-mail to the buyer and will mark the beginning of the delay.

5.1 – - Unless otherwise stated, the prices listed on the website are prices that are quoted in Euros without taxes (HT) on the day of the order and without any possible participation in the processing and shipping costs. These prices are subject to Value Added Tax (VAT) at the current legal rate, at the expense of the purchaser. The VAT amount appears in the basket summary, which can be accessed by clicking on the "Cart" icon in the website’s display bar at the top right.

5.2 – BOHIN reserves the right to change the prices of the Goods or Services at any time, if necessary, in accordance with changes in the price of raw materials. However, the price listed in the catalog on the day of the order will be the only applicable to the Buyer.
5.3 -Article L122-1: It is forbidden to refuse a consumer the sale of a product or the provision of a service, unless there is a legitimate reason, (the notion of ridiculous prices characterizes products sold not only at a price below their real value, but also at a very low price. That means: if the price displayed is ridiculous, the e-merchant is entitled to cancel the sale, when it appears that the buyer is aware of the error and wants to abuse it, in particular the prices (obviously negligible) and to make the sale of a product conditional on the purchase of an imposed quantity or on the concomitant purchase of another product or service and to make the provision of a service to that of another service or the purchase of a product where such subordination constitutes an unfair commercial practice within the meaning of Article L. 120-1.

5.4 – The buyer may place an order on this website and may make a cash payment by credit card or bank transfer.

5.5 – Credit card payments are made through secure transactions provided by an online payment platform provider. Please note that your credit card will be debited immediately at the time of the transaction.

5. 6 – This website does not have access to any data relating to the buyer’s means of payment. Payment is made directly in the hands of the bank or payment provider receiving payment from the buyer.

5.7 – In the case of payment by check or bank transfer, the delivery times defined in the article "Delivery" of these GCS shall only begin to run from the date of effective receipt of the payment by the seller, who may prove it by any means.

5.8 – The availability of the goods on the website is indicative. There may be a latency between the buyer’s order and the replenishment of the seller’s actual stock. In this case, the seller may propose to the buyer: 

-       The shipment of the goods in stock, and a refund in the form of a credit note for the goods not available immediately.

-       Queuing the entire order. It will be sent in one time as soon as complete.

5.9 – Invoices are edited and sent by e-mail. Buyer has the option of downloading it on his account. If a duplicate is required, the buyer may request it at any time using one of the means of contact available to him: Website contact form, phone, e-mail, fax, postal mail.

5.10 – BOHIN will archive the purchase orders on a reliable and durable medium that constitutes a true copy in accordance with the provisions of Article 221-1 of the Consumer Code. The computerized records will be considered by the parties as evidence of communications, orders, payments and transactions between the parties.

5.11 – In the event of payment due, payment of the sums due must be made 60 days after the invoice is issued, or at the end of the month after 45 days (Art. 21 of the Law on the Modernization of the Economy), the invoices are payable by check, bank transfer, bills issued by us, domiciled, without prior acceptance, unless specific stipulation.

5.12 – Payment is made by settlement at the agreed time and not by surrender of the payment document.

5.13 - By express agreement, failure to pay invoices at maturity will result in the application of a penalty for delay whose interest rate cannot be lower than the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points. This penalty is incurred when the sums are paid beyond the time limit set by the general terms and conditions of sale and after the payment date shown on the invoice without a reminder being required. In the event of a staggered payment of an invoice, the failure to pay a single maturity will result in the immediate maturity of the entire debt without prior notice.

5.14 – Any delay in payment by the buyer will, according to the seller’s wishes, result in payment of a late interest as previously provided for, and/or suspension of the execution of the outstanding orders and/or forfeiture of the term and the requirement of a cash payment for future sales.

5.15 – In case of delay of settlement a flat-rate compensation for recovery costs of 40 euros will be due in accordance with Decree No. 2012-1115 of 2 October 2012.

This amount is in addition to the late penalty. If the recovery costs incurred are greater than this lump sum, additional compensation may be requested on justification.

5.16 – In the event of litigation, judicial recovery or intervention of a judicial officer following the client’s failure, the client will be required to pay an indemnity of € 150 for the opening of litigation proceedings, and an allowance equal to 15% of the sums due.

5.17 – In the event of partial or total reversal of the solvency of the buyer resulting in the removal or reduction of credit insurance, the finding of payment incidents, the seller may defer the performance of his obligations and in particular oppose the remission of the goods, require a cash payment before any delivery, an immediate payment of the balance of the outstanding orders or any other guarantee that he considers necessary.

5.18 – In the case of a discount, only the VAT corresponding to the price actually paid is eligible for deduction.

6.1 – Delivery costs are based on the buyer’s geographic area. For each zone, a port rate is set. This information is indicated on the delivery page. They will be passed on to the buyer upon completion of the purchase process. Customs duties and taxes are payable by the buyer.

6.2.1 – Orders can be shipped anywhere in France and in the DOM-TOM.

6.2.2 – For deliveries to metropolitan France and Corsica: FRANCO from 200 €HT.

For other countries, please see here

6.2.3 – In case of delivery in the DOM-TOM: FRANCO from 1500 € VAT

6.2.4 – BOHIN France works with freight transport professionals. DESJOUIS, UPS, THE POST, GLS. The delivery times are available upon request by calling our customer service at 02 33 84 25 25.

6.3 – Delivery times are given as an indication. As far as possible, a 72h delivery is generally observed. BOHIN does not guarantee the means or the time limits within which the transport is carried out. Any delay in delivery, therefore, shall not entitle the buyer to any penalty of delay, damages, withholding or cancelation of pending orders.

6.4 – Goods travel at the buyer’s risk. The buyer shall, in the event of damage or missing, make clear and precise reservations in accordance with the provisions of articles L133-3 et seq. of the Code of Commerce within three days of delivery (not including public holidays) by registered letter with acknowledgement of receipt to the carrier. Otherwise, the buyer will not be able to claim replacement of the goods or compensation in any capacity.

6.5 – In case of absolute necessity and in general of any other events not resulting from the will of the seller or his supplier, the delivery time will simply be extended by an amount equal to that of the cause which hindered the performance of the contract. If the period of the hindrance extends beyond two months or as a result of such events the delivery becomes impossible, the seller or buyer will have the right to withdraw from the contract without being able to claim any compensation.

6.6 – Without prejudice to the provisions to be made with respect to the carrier, complaints concerning apparent defects or the non-conformity of the goods delivered to the ordered goods or to the packing slip must be made in writing within eight days of the arrival of the goods.

The buyer shall be responsible for providing any justification as to the reality of the defects or anomalies found. He will have to leave it to the seller to make it easy to identify these defects and to bring a remedy to them. He will refrain from intervening himself or from involving a third party for this purpose. As regards quantities delivered in relation to quantities ordered, the quantitative tolerances affecting delivery will be more or less 5 % calculated on the basis of the number of units on the order.

6.7 – Shipping costs (transportation, packaging and accessories) are reviewed annually and may be modified at any time, these are charged to the current year’s tariff.

6.8 – Any return of Goods shall be subject to a formal agreement between the seller and the buyer. Any goods returned without this agreement would be kept at the buyer’s disposal and would not result in the establishment of a credit note. The costs and risks of return are always the responsibility of the buyer

The returned goods are accompanied by a return voucher to be fixed on the package and must be in the condition in which they were delivered.

6.9 – In the event of a takeover accepted by the seller, the buyer may obtain the replacement or refund of the goods at the seller’s option, excluding any compensation or damages. Replacement or refund will always be limited to the only part of the goods claimed. A 50% discount of the gross price excluding taxes will be applied in compensation for handling, restocking and repackaging costs.

Before any product returns and to improve the processing and speed of the product, we strongly advise you to contact us BOHIN France SAS at 02 33 84 25 25 or by email at [email protected].

8.1 – THE GOODS REMAIN THE OWNER OF THE COMPANY BOHIN France SAS UNTIL THE EFFECTIVE PAYMENT OF THE INTEGRALITY OF THE BUYER’S PRICE UNDER THE CONDITIONS LAID DOWN IN LAW 80-335 OF 12 MAY 1980. However, the transfer of risks to the buyer takes place as soon as the goods are put into delivery. Therefore, the buyer undertakes, upon conclusion of the contract of sale, to insure on behalf of the seller the goods sold on the basis of ownership.

8.2 – In the event of a failure to pay within the prescribed period, BOHIN France SAS reserves the right to take back the goods delivered. The buyer shall ensure that the identification of the goods is always possible. This identification will be made possible by the references made by BOHIN France SAS on all commercial documents: order confirmation, delivery order, package labels, part labels. These references will be included on the business documents prepared for each sale.

Customer service for this website is accessible

* by e-mail to : [email protected] 

* by mail to the address indicated in the legal notice.

* by telephone at 02 33 84 25 25, during opening hours Monday to Friday from 9:00 to 12:00 and 13:00 to 17:00 (except annual closing times).

The Seller shall not be held liable for the failure of the contract concluded due to the occurrence of an event of force majeure. In respect of the goods purchased, the seller shall not be liable for any indirect damages resulting from this agreement, loss of operation, loss of profit, damage or costs, which may arise.

The choice and purchase of a product or service is the sole responsibility of the customer. The total or partial inability to use the products, in particular because of the incompatibility of the material, cannot give rise to any compensation, reimbursement or liability of the seller, except in the case of a proven hidden defect, non-conformity, defect or exercise of the right of withdrawal if applicable, that is, if the customer is not customer consumer and the contract awarded to acquire the product or service allows withdrawal, according to article L 221-18 et seq of the consumer code.

The Customer expressly agrees to use the website at his own risk and under his sole responsibility. The website provides the customer with information as a guide, with imperfections, errors, omissions, inaccuracies and other ambivalences that may exist. In any event, the seller will not be liable for:

•          any direct or indirect damage, including loss of profits, loss of profits, loss of customers, loss of data, etc. that may result from the use of the website, or contrary to the impossibility of its use;

•          malfunction, unavailability of access, misuse, misconfiguration of the customer's computer, or use of a browser that is not used by the customer;

•          • content of advertisements and other external links or sources accessible by customers from the website.

The photographs, visuals and trademarks of the goods presented on the Site are not contractual in nature, and therefore the seller cannot be held liable if the characteristics of the goods differ from the visuals on the website or if they are incomplete or incorrect.

All elements of this website are owned by the seller or a third party agent, or are used by the seller with the permission of their owners.

Any reproduction, representation, adaptation of logos, textual, pictographic or video content, without limitation, is strictly forbidden and resembles counterfeiting.

The trademarks and logos contained in the website may be registered. Any person performing their representations, reproductions, nesting, diffusions and rediffusions shall be liable to the penalties provided for in Articles L.713-2 et seq. of the Intellectual Property Code.

If a provision of the GCS is found to be illegal, void or for any other reason unenforceable, then this provision will be deemed to be divisible from the GCS and will not affect the validity and enforceability of the remaining provisions.

These GCS replace any previous or contemporary written or oral agreements. The GCS are not transferable, transferable or sub-transferable by the buyer himself.

13.1 – French law is only applicable to the relationship between seller and buyer.

13.2 – In the event of a dispute or dispute relating to the performance or interpretation of these terms, exclusive jurisdiction shall be conferred on the courts of the seller’s registered office, even in matters of reference, in the event of a warranty appeal or of a plurality of defendants.